Terms and Conditions

General accommodation booking conditions:

updated 24/06/2024

• All bookings require a deposit of 50% of the total cost.
• 2 weeks prior to arrival full amount will be deducted from allocated credit card supplied.
• DECLINED CREDIT CARD CHARGE - A $2.00 fee will  apply for all DECLINED credit cards due to insufficient funds, please make sure the funds are in the credit card before making the booking.
• If a change of arrival date has been authorised by Rainbow Pines then NO other changers or refunds will be authorised in the future.
• NO REFUNDS GIVEN FOR REDUCING YOUR STAY.
• STRICTLY 10 klm speed limit in park boundary.
• All accommodation is payable upon arrival.
• No pets allowed in any accommodation.
• No swags permitted in any accommodation.
• Deluxe Cabin supplied with covered doona and pillows for all beds. Sheets and towels are supplied for the double bed only.
• Ensuite Cabin accommodation you will need to supply your own linen for bunk beds(pillows and blankets are provided). sheets and towels are supplied for the double bed.
•  Bungalow accommodation you will need to supply your own linen for bunk beds (pillows and blankets are provided). Sheets and towels are supplied for the double bed.
• Pinelodge accommodation you will need to supply your own linen for bunk beds (pillows and blankets are provided). Sheets and towles are supplied for the double bed. 
• A linen pack (sheets & towel) can be provided for a fee of $15 for your collection upon arrival 48hours notice required.
• Tariff is subject to change without notice.
• Check in time is 2pm (unless prior arrangements are made).
• Check out time is 10am.

CANCELLATIONS

In the event of cancellations 2 weeks prior to your arrival a refund will be offered less a 30% cancellation fee of full amount. If less than 2 weeks notice is given no refund will be offered.

NO REFUNDS WILL BE GIVEN FOR EARLY DEPARTURES.