Terms and Conditions
General accommodation booking conditions:
updated 24/05/2022
- All bookings require a deposit of 50% of the total cost or the first days' tariff, which ever is the greater.
- 2 weeks prior to arrival full amount will be deducted from allocated credit card supplied.
- Any Bookings made on or after 28/06/21 date WILL HAVE OUR NORMAL CANCELLATION POLICY APPLIED AS AMPLE WARNING HAS BEEN GIVEN.
- DECLINED CREDIT CARD CHARGE - A $2.00 fee will apply for all DECLINED credit cards due to insufficient funds, please make sure the funds are in the credit card before making the booking.
- No refunds, unless a minimum of 2 weeks cancellation notice is given. Then a $30.00 administration fee will be deducted from the deposit before returning it.
- If a change of arrival date has been authorised by Rainbow Pines then NO other changers or refunds will be authorised in the future.
- NO REFUNDS GIVEN FOR REDUCING YOUR STAY.
- STRICTLY 10 klm speed limit in park boundary.
- All accommodation is payable upon arrival.
- No pets allowed in any accommodation.
- No swags permitted in any accommodation.
- Deluxe Cabin supplied with covered doona and pillows for all beds. Sheets and towels are supplied for the double bed only.
- Ensuite Cabin is supplied with covered doona and pillows for all beds. A linen pack (sheets & towel) can be provided for a fee for your collection upon arrival 48hours notice required.
- Pinelodge and Bungalows accommodation you will need to supply all your own linen (blankets, pillows and towels)
- Tariff is subject to change without notice.
- Check in time is 2pm (unless prior arrangements are made).
- Check out time is 10am.
- 10% discount given to recognized fishing clubs (minimum 10 people staying).
WE RECOMMEND THAT YOU TAKE OUT TRAVEL INSURANCE TO AVOID DISAPPOINTMENT.
CANCELLATIONS
In the event of cancellations 2 weeks prior to your arrival a refund will be offered less a $30 cancellation fee. If less than 2 weeks notice is given no refund will be offered.
We recommend that you take out travel insurance to avoid disappointment
NO REFUNDS WILL BE GIVEN FOR EARLY DEPARTURES.